Cancellation or Refund Policy

In case you want to cancel or refund your orders placed at, you could do so within 24 hrs of the ordered placed. The cancellation would not be done once the work has already been started.

By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.

Changes to Our Refund Policy:
If we decide to change our refund policy, we will post those changes on this page, and/or send an email notifying you of any changes.

At Ahlam Infotech, every project is important to us and we make sure that we handle each project with utmost care and very professionalized. Our aim is to provide the results as per the terms and conditions of the proposal. However, in spite of every measure if the client is not satisfied with the results or any of our services and chooses to go for the dispute resolution process, we consider refund requests as per the following program in which our services and refund policy related to each service is very clearly listed

Website Designing or Development
Full refund: In cases where the project has not been commenced or if the initial design style has not been approved. The Full Refund policy will initiate after receive the upfront payment date and will take 30 Days to refund the amount.

Partial refund: If there is a failure to deliver the project on time or the approval of the initial design style. The partial refund will be in proportion to the work completed.

No refunds: If the project has been completed and uploaded on the server.

There is an agreement for every web developing or programming project. However, if there is no agreement and no clear discussion of refund policy, the following delivery policy will hold true.

If we fail to complete the work or the project in accordance with the delivery policy and contract of agreement, then Partial refund will be issued. The amount will be calculated by Ahlam Infotech taking into account the proportion of the project completed and the proportion yet to be completed as per the pre-defined scope of the project.

The partial payment refunds will be processed and mailed within 30 business days of the date of cancellation and the full refunds will be processed and mailed within 30 business days of the date of cancellation.

For any query please feel free to Contact us at 011 4054 2882